Residents of Bangalore who are fed up with poor services from BBMP Bangalore and BWSSB Bangalore can now hope for some change. The Karnataka state government has come up with an innovative way to improve performance of civic body by setting the service level benchmark. The service level benchmark for the BBMP Bangalore and BWSSB Bangalore and certain target fill be fixed, failure to meet them mean they losing performance grant. Union urban development ministry’s guidelines has made to set the benchmark.
Allocation of Performance grant depends on number of factors such as meeting the target in specific time, efficiency of redressal of grivances etc. For the period 2010-15, if the BBMP Bangalore and BWSSB Bangalore improves their performance and meets their targets, it can get up to Rs 8000 crore as performance-based grants from Union urban development ministry.
The benchmarks for BWSSB Bangalore are increasing 90% Quality of drinking water supplied and achieve 95 percent efficiency of redressal of grievances in drinking water. The current level in quality of drinking water is 83 percent or below and redressal of grievances up to 87 per cent. If these benchmarks are set for BWSSB Bangalore, Union urban development ministry’s guidelines also set benchmarks for BBMP Bangalore such as 100 per cent availablity of public toilets in next one year, enhance adequacy of sewage treatment capacity on war footing to reach 100% in this period. They should also achieve 100% quality of sewage treatment, efficiency in collection of sewage charges and efficiency of collection of municipal solid waste.
